Frequently Asked Questions

A typical whole-home window replacement in Weston takes 2-5 days of installation, depending on opening count, story height, and whether stucco or drywall returns need repair. Single-window jobs finish in one day. The full timeline from signed contract to final walkthrough runs 6-10 weeks: 2-3 weeks for measured survey and final quote, 4-6 weeks for custom manufacturing (all our impact-rated units are made to order), then installation. We do not quote same-day or next-week installation on planned replacements - custom glass and frames require proper lead time, and anyone promising otherwise is selling stock sizes that won't fit your openings.

Our technician arrives within a scheduled two-hour window, texts when en route, and spends 45-90 minutes documenting every opening. We record rough opening dimensions, frame condition, wall construction type, interior and exterior trim details, and any structural concerns. You receive a copy of the survey, a marked-up photo set, and a written quote with line-item pricing per opening. This document becomes the contract scope - Haven Standard Clause 1 in practice. For Weston homes with HOA architectural review, we include product cut sheets and Miami-Dade NOA documentation for your board submission.

We provide the technical documentation your Weston HOA requires: product data sheets, Miami-Dade Notice of Acceptance numbers, color samples, and installation detail drawings. We do not appear before your architectural review board - that is the homeowner's responsibility in every Weston community we've worked, from Windmill Ranch to Savanna. We do, however, schedule our installation start date contingent on your written HOA approval, so you're not paying for product that cannot be installed.

We repair stucco returns to weather-tight condition and apply a base coat matched to your existing texture. Final paint matching and application is homeowner responsibility or can be quoted separately through our finishing contractor network. In Weston, we commonly encounter Santa Barbara or lace textures on homes built 1995-2010, and smooth finish on newer construction in Savanna and Bonaventure. We document your texture type in the pre-installation survey so there are no surprises at trim-out.

Someone over 18 must be present for the first hour to confirm opening locations and the final hour for walkthrough and documentation signing. During active installation, our crew needs interior access to each room with work in progress. Pets should be secured away from work areas - we've had curious dogs in Weston Hills and exotic birds in Country Isles both require special accommodation. We text arrival confirmations and daily progress updates, so you know exactly where we are in the schedule.

We primarily install CWS, ES Windows, and ECO Window Systems - all Miami-Dade-approved manufacturers with established South Florida distribution and local warranty service. CWS offers strong value in vinyl impact units popular in Weston townhomes and smaller single-family homes. ES Windows provides aluminum-thermal-break frames with slimmer sightlines that Weston Hills and Windmill Ranch customers often prefer for modern aesthetics. ECO Window Systems specializes in high-performance low-E packages that reduce cooling loads in west- and south-facing rooms. We do not install brand X or brand Y just because a customer requests it - Haven Standard Clause 4 requires us to stand behind what we install, so we limit our offering to products we have tested and documented in local conditions.

The sightline is the visible edge of glass inside the window frame - the thin strip you actually see when looking through the window, not the frame itself. It's also the glazing term for the clean visual plane between interior and exterior. A slimmer sightline means more glass, more light, and less visible hardware. In Weston, where many homes feature golf course, lake, or preserve views, the sightline is what you're paying for - the view, not the frame. We specify sightline dimensions on every quote so you can compare products apples-to-apples.

We repair operable hardware, balances, weatherstripping, and minor seal failures on windows we originally installed, provided parts remain available. We do not repair failed insulated glass units (fogged windows) or rotted frames in place - the repair is temporary and does not meet Haven Standard Clause 5's "no surprises" requirement. For windows installed by others, we evaluate case-by-case but generally recommend full replacement with documented warranty rather than chasing obsolete parts. Weston has significant inventory of 1990s-2000s builder-grade windows now reaching end of service life; we see this regularly in Bonaventure and Country Isles.

We specify low-E, argon-filled, laminated impact glass for nearly all Weston installations. The low-E coating reflects infrared heat - critical for west-facing rooms that bake from 2-6 PM during our long Florida summers. Argon fill between panes improves insulation value over air-filled units. Lamination provides the impact resistance required by code and the sound dampening that helps with traffic noise from I-75 and I-595 corridors audible in parts of Weston and Davie. We document the exact glass package on every quote with visible light transmission and solar heat gain coefficient ratings.

Every professional working under our name is required to hold the license and insurance the state of Florida requires for glazing and general contracting work. We carry general liability and workers' compensation coverage, and our license numbers appear on every written quote and contract. Haven Standard Clause 3 - Verified crews - means background-checked technicians with documented credentials, not day labor. For your protection, we provide certificate of insurance documentation upon request for any Weston, Southwest Ranches, or Pembroke Pines installation.

Yes. Broward County requires permits for all window and door replacements that change the opening size or involve impact-rated products. We pull permits, schedule inspections, and ensure sign-off before final payment. The permit cost is listed as a line item in your written quote - typically $150-$400 depending on project scope and Broward County's current fee schedule. Unpermitted work jeopardizes insurance coverage and resale disclosure; we've seen this create closing delays for Weston sellers who used unlicensed installers. We document permit approval in your project file as part of Haven Standard Clause 4.

A glazier specializes in glass and fenestration - the cutting, fitting, sealing, and installation of windows and doors. A general contractor manages broader construction trades. For window and door replacement, you want a glazier's precision on the opening seal and glass handling, with general contracting capability for the structural and finish work around it. Sightline was founded in 2012 by a glazier who had spent a decade watching other companies' salespeople promise what their installers couldn't deliver. Our Weston crews combine both skill sets - glazier-trained technicians with the carpentry and stucco experience to complete the job without subcontracting every discipline.

We respond to genuine emergencies: broken glass from impact or storm damage, failed locks or hardware leaving a home unsecured, and water intrusion from seal failure during active weather. Our phone is answered 24/7 by a live coordinator who connects you with the local team. We do not promise same-day installation on planned replacements - that is not an emergency, and custom-manufactured impact windows cannot be produced overnight. For storm damage, we board up and tarp to secure the opening, then quote permanent replacement under normal lead times. Call (754) 812-9260 anytime for emergency assessment.

Stay away from the broken glass - impact-rated laminated glass often cracks but remains in the frame, while non-impact glass can shatter inward. Do not attempt to remove broken glass from a high opening or during active weather. Call (754) 812-9260 and our coordinator will dispatch emergency board-up. Document the damage with photos for insurance. We maintain board-up materials specifically for Weston and Southwest Ranches response, and we have worked with most major insurers serving Broward County. Permanent replacement follows once weather clears and measurements are taken.

Have a qualified professional inspect your window and door fasteners, seals, and operable hardware before June 1 each year. In Weston, we see the most pre-season failures in homes with original 1990s-2000s builder-grade aluminum windows, particularly in Bonaventure and Country Isles where salt air exposure accelerates corrosion. Test every operable window - if it sticks, binds, or won't lock securely, the seal and structural integrity may be compromised. We offer pre-season inspection and written condition reports, but we do not sell fear or urgency. If your windows are past service life, we quote replacement with honest timelines that respect the manufacturing lead times impact products require.

Every installation carries a written workmanship warranty and the manufacturer's product warranty, both documented in your contract before work starts. Manufacturer warranties on CWS, ES Windows, and ECO Window Systems products typically cover glass seal failure, frame defects, and hardware for 10-20 years depending on product line. Our workmanship warranty covers installation-specific issues: air infiltration from seal failure, water intrusion at the opening, and operational defects traceable to our installation. Haven Standard Clause 1 requires this in writing; Clause 4 requires photographic documentation of completed work to support any future claim. We do not ask you to trust a verbal promise - the document is your protection.

Call (754) 812-9260. We investigate every reported issue with a site visit, photo documentation, and written findings. Glass fogging between panes indicates seal failure and is covered under manufacturer warranty - we handle the claim, removal, and replacement. Water intrusion at the frame perimeter is typically installation-related and covered under our workmanship warranty. In either case, we do not disappear after final payment. Our Weston customers have our direct line, and our documentation system means we can pull your original install photos and specs within minutes. Haven Standard Clause 5 - no surprises - applies to after-service too.

Manufacturer product warranties typically transfer to subsequent owners with proper documentation - we provide the transfer forms and original installation records. Our workmanship warranty is tied to the original homeowner and does not transfer, though we often negotiate goodwill repairs for documented issues discovered during buyer inspection. The best protection for resale is the complete project file we provide: permit records, inspection sign-offs, product specifications, and install photos. Weston buyers and their inspectors increasingly request this documentation; we structure every job so you have it ready.

Wash frames and glass with mild soap and water twice yearly - more often if you live on a golf course or near construction where airborne debris abrades finishes. Lubricate operable hardware annually with silicone spray, not WD-40 which attracts dust. Check weep holes at the sill for blockage - Weston homes with heavy landscaping or pool enclosures see more debris accumulation. Do not pressure-wash window frames or use abrasive cleaners. We include a maintenance checklist with every completed job, specific to your product and exposure. Proper maintenance preserves both appearance and warranty coverage.

Written by Sonia Raman, Owner at Sightline Windows & Doors Weston, serving Weston, Southwest Ranches, Pembroke Pines, and surrounding Broward County communities since 2012.